Comprehensive Business Consulting
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Specializing in empowering SMEs, we place your requirements at the heart of every solution, ensuring a harmonious evolution of processes and technology.
Scroll down to discover how we can help your business today!
SERVICES
Areas of Expertise
Customer Relationship Management (CRM) | Develop and optimize CRM strategies to enhance customer engagement and loyalty. |
Performance Monitoring & Reporting | Implement systems to track performance metrics and generate insightful reports. |
Training & Support | Provide training and ongoing support to ensure successful technology and business practice adoption. |
Change Management | Support businesses through technological and operational transitions. |
Market Analysis & Research | Conduct market research to identify opportunities and inform strategy. |
Business Strategy Development | Craft strategic plans to drive business growth and market positioning. |
Print Services Management | Optimize and manage print services to improve efficiency and reduce waste. |
IT Architecture & Systems Design | Design robust IT architectures tailored to your business needs. |
Technology Integration | Seamless integration of new technologies to support business growth. |
Operational Efficiency & Process Optimization | Streamline processes to enhance productivity and reduce costs. |
Our Vision
At Fresh Era Consulting, we believe that every small to medium enterprise has the potential to thrive and achieve greatness. Our mission is to empower local businesses by providing tailored business and technical consultancy services, ensuring they have the tools and strategies to succeed. We envision a community where local businesses flourish, driving innovation, economic growth, and a vibrant local economy. Our purpose is to support and guide these enterprises, helping them navigate challenges and seize opportunities, so they can achieve their goals and contribute to a prosperous and dynamic community.
Have some questions?
With disruptive technology such as AI accelerating the economy & your market competitors at an unprecedented pace, it's natural to feel uncertain on how to navigate these challenges and stay competitive.
Get in touch via the 'Contact Us' section below and we'll work to support your business every step of the way.
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In the meantime, We've taken the liberty of adding a Frequently Asked Questions (FAQ's) section below to help address any initial questions on our service offering.
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Who are your typical clients?Our clients range from small to medium-sized enterprises (SMEs) across various industries looking to enhance their IT capabilities; revive their branding & merchandising capabilities or streamline their operations. We are a boutique operation that brings enterprise level services, our clients are serviced through a combination of in-person and remote engagements the format for which will be agreed upon on engagement based on your locality.
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How can your consultancy help my business?We help businesses by optimizing their digital services, automating key processes, and developing strategic plans that align with their goals, leading to increased efficiency and growth.
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What is your experience in the industry?Whilst our consultancy firm is newly formed, we bring to the table over 20 years of combined experience, we have honed our skills in both large enterprises, commercial operations & client-facing b2b businesses alike accruing extensive knowledge and demonstrating proven strategies to our clients.
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What sets your consultancy apart from others?Our extensive experience in large enterprises, coupled with a personalized approach to each project, ensures that we deliver effective and sustainable solutions that drive real business results.
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How do I know if my business needs Fresh Era Consulting's services?At Fresh Era Consulting, we understand that recognizing the need for external consulting can be challenging. Our primary goal is to empower Small and Medium-sized Enterprises (SMEs) by boosting efficiency and fostering growth through bespoke business and technology solutions. We are always open to reviewing your specific requirements to ensure that our services align with your needs. Before any formal engagement, we offer an initial consultation to discuss your business challenges, goals, and current operations. This process helps both parties determine if there is a good fit, and it comes with no obligation on your part. By assessing your unique situation, we can identify areas where our expertise in business and technology solutions can add real value. Whether you are looking to streamline operations, implement new technologies, or drive growth, our tailored approach ensures that our solutions are designed specifically for your success.
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Do you offer customized solutions?Yes, we tailor our solutions to meet the specific needs and objectives of each client, ensuring that our services provide maximum value and impact.
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How do you approach a new project?We start with a thorough assessment of your current operating environment, followed by designing a strategic plan that includes solution architecture and implementation phases. We work closely with you throughout the process to ensure alignment with your business goals.
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What is the cost structure for your services?Our pricing is customized based on the scope and complexity of each project. We offer competitive rates and transparent pricing to ensure you get the best value for your investment.
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How long does a typical project take?The duration of a project varies based on its scope and complexity. After an initial consultation and assessment, we provide a series of recommendations, their justifications and a proposed timeline tailored to your specific needs based on desired outcomes.
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Can you help with IT training for my staff?Absolutely. We provide training and knowledge transfer to ensure your team can effectively manage and utilize the new systems and processes.
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Do you provide ongoing support after project completion?Yes, we offer ongoing support and maintenance services to ensure the continued success and smooth operation of the solutions we implement.
“As small business owners ourselves, we are constantly seeking opportunities to drive efficiency and expand growth. We see the challenges you face first hand and will work alongside you to ensure your business thrives both now and long into the future.”
Robert Horsley & Matthew Evans (Co-founders)
The Team
Meet our Consultants
Robert Horsley is an experienced IT professional with over 14 years in enterprise-level consulting. He specializes in solution architecture, systems implementation, and strategic planning, with a strong background in large-scale commercial and data-sensitive operations.
Robert is dedicated to delivering secure, scalable solutions that not only meet current business needs but also provide a strategic roadmap for future growth. His focus is on enhancing operational efficiency and maturity, ensuring businesses stay competitive in a rapidly evolving market.
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Robert Horsley
Co-Founder/Consultant
Matthew Evans is a seasoned marketing and design professional with over 10 years of experience in the industry. He has a proven track record of developing and executing successful business development activities & aiding branding campaigns for a variety of clients across different sectors. Matthew is highly skilled in digital marketing, content creation, print based marketing and social media management. He is a strategic thinker with excellent communication and leadership skills, and is always looking for new and innovative ways to help his clients achieve their marketing goals.
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Matthew Evans
Co-Founder/Consultant
Contact
Fresh Era Consulting Today!
How to reach us:
For any general enquiries, please fill in the following contact form:
